CUSTOMER REVIEWS
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Please feel free to share your experience here at Automotive Excess LLC !

What Our Clients Say
Here are some feedbacks from our happy customers in Laconia, NH!
Best in Town, Great shop and Beautiful new Location. Thanks for the undercoating. Highly recommend, top notch service and quality work!!!!
W. Saber II
October 29, 2021
★★★★★
Jeff is absolutely awesome when it comes to my Jeep needs!! Very professional team and he stands by his work!!! If you have a daily driver or an off road vehicle, Jeff and his team will fix any problem!!! Thanks again for everything and helping me get my Jeep trail ready!
M. Brace
April 23, 2017
★★★★★
I took my Taurus in for a state inspection, I knew the car needed a little extra TLC, but I had no idea how much. They were gracious, sympathetic, and wonderful. I am so appreciative of their help. They deserve more than five stars!
S. Cheney
April 1, 2017
★★★★★
I can’t say enough good things about Jeff and his team at Automotive Excess. I brought my 2014 JKU to them for a much needed gear upgrade. The stock 3:21s just don’t cut it when it comes to pushing my 35″ Nittos. Upon opening her up he found a couple issues, he contacted me right away and was able to help facilitate a fix that didn’t break the bank but also brought the Jeep back to the way it should be. Would definitely recommend to family and friends.
S. Desrochers
August 6, 2018
★★★★★
When I had Automotive Excess order my kit I was going to buy the traditional Clayton Radius Arm 4 link, but when Jeff got off the phone with Adam from @claytonoffroad and heard Clayton was engineering a 3 link front for the ZJ, a Clayton 3 link front on a ZJ has been done using modified XJ a crossmember etc etc etc. And modified, I believe Eric Miller at Miller Racing was one of the first ones to modify the XJ Clayton 3 link front to a ZJ and very successfully at that!
But this 3 link is the official Clayton 3 link front and 4 link rear kit as seen on the web! As soon as Jeff hung up the phone he had already made up his mind, he wanted his shop to be the first order and install of the new COR ZJ 3 link front. Since it wasn’t being produced or for sale on Claytons website there were no guarantees that Jeff and Shane at @automotive_excess wouldn’t run into an issue with fitment especially cause I’m at 4.5″ and it’s designed for 5″ coil springs, it took about 3 seconds for me to agree. And let me tell you Automotive Excess didn’t disappoint, Shane and Jeff nailed it, it’s a bad ass setup. These two ZJ’s both have the 3 link front the red one is owned by Clayton and it’s the full kit with 5″ springs …mine is the slate it still has the 4.5″ BDS springs #funFacts #ZJ3link #clayton3link #Automotiveexcess #z88zog #5nineZjRegistryForNinerOwners #TheFirstOneEVER
J. Robinson
March 16, 2018
★★★★★
“Once again I had exemplary service from Automotive Excess in Laconia. Jeff and his crew are always helpful, friendly and professional. They always do a great job at a fair price and I know I can trust them. From basic service to the most complex repairs, this is where I bring my vehicles and highly recommend to all family & friends. Thank you Automotive Excess, this is one thing I never have to worry about!”
R. Dewey
January 20, 2017
★★★★★
A friend suggested I check out Automotive Excess about two years ago, I am so glad I did!! I have had nothing but GREAT experiences with this shop. Jeff and his crew are always professional, straight forward and for a single income household, pricing is very fair and affordable.
From a simple oil change to “it’s making ‘that’ sound”, I have confidence with this shop that it will be taken care of THE RIGHT WAY! I never have to worry or second guess any of the services or repairs done at this shop. I can tell Jeff and his crew take pride in their work and care about their customers. I cannot thank them enough for all that they do! You guys ROCK!
M. Fitz-Gerald
December 21, 2016
★★★★★
Jeff is an absolutely amazing mechanic with fair prices! Recommended to me by a friend and now I go there whenever I need something fixed. Have recommended and will continue to recommend to anyone who needs work done on any kind of vehicle.
S. Shultz
December 21, 2016
★★★★★
Thorough, trustworthy, honest, and they have a deep passion for what they are doing. A rare combination in this day and age. I wouldn’t take my trucks anywhere else.
K. Martin
December 21, 2016
★★★★★
I know the owner personally and he has outstanding character. He’s well known in the Lakes Region as the expert with his unique niche. Business aside he’s very easy to speak with and easy going.
B. Thornhill
December 21, 2016
★★★★★
Brought our Landcruiser in to have rock sliders installed. They did amazing work, for a very reasonable price, and did it quickly. We are very happy with the quality of the work done and the customer service we received.
D. Carignan
November 14, 2021
★★★★★
Got an appointment within a couple of weeks. We needed rock slider plates welded onto my ’97 Toyota land cruiser to bolt on the rock sliders. They did an excellent job at a fair price. Hubby does 98% of the work on our vehicles. It was really nice to drop it off and pick it up several hours all done and done well. We will definitely have them do work for us again. Very pleased.
H. Carignan
November 25, 2021
★★★★★
They took care of my Jeep at a very fair price. I highly recommend them!
D. Morrissette
March 12, 2022
★★★★★
I was very skeptical at first due to the fact that EVERY place I’ve been to since moving in this area has come with its unnecessary issues; from places that want to charge you ridiculously for parts and labor, to folks making mistakes and trying to make it your problem or getting upset at you politely pointing out the damage they have created.
Makes you never want to go to a new place because you never know what you’re going to get. I have MAJOR anxiety going to get my car looked at due to this.. With that said, I wholeheartedly appreciate how helpful, genuine and personable they presented themselves to be. This made the process easier and comfortable. I feel like it was affordable and I will most definitely be sticking with them for (near) future work to be done, in hopes that they keep consistent with their great customer service. Thank You again for fitting me in!
S. Systah
August 5, 2021
★★★★★
This place is a hidden gem. I needed some car help and Doreen from Landmark Storage next door (another great place) pointed them out. They helped me deal with an immediate issue and later took care of some scheduled work in a timely and efficient manner. As a newcomer to the area, it is awesome to find people who you can trust to provide the services that are promised.
P. Davidson
September 2, 2019
★★★★★
Jeff had my Jeep for a ring & pinion upgrade, despite some unexpected surprises and delays, the end result is he knocked it out of the park and my Jeep is much happier now as am I.
T. Hewes
April 4, 2021
★★★★★
The front desk girl Korry, is so nice and so so so helpful. Really friendly and AFFORDABLE auto shop
L. Howard
April 4, 2021
★★★★★
Jeff the owner is awesome I live an hour away but anytime I need work done on my truck I make the trip you won’t find another shop like this one, the people are honest and the work done is top notch
J. Stone
October 7, 2020
★★★★★
Honest , knowledgeable and experienced. Jeff and his crew are my go to for any of my family’s vehicles maintenance and repair.
T. Sliker
February 13, 2020
★★★★★
Only place the touches my vehicle’s because Jeff has proven himself trustworthy over and over again with repairs and doing it correctly
J. Rob
December 1, 2020
★★★★★
Highly knowledgeable staff. Great prices and even better service. Truly are the local experts!
S. Clavett
May 4, 2020
★★★★★